Ways To Avoid Costly Data Recovery
Backup Your Files to Avoid Costly Data Recovery Each year, many individuals and Brisbane businesses alike lose important files as a result of hard drive failure. These files include photos,…Read More
The following are questions that customers often have, the first question is most common
We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We are committed to providing transparency in our pricing for repairs. For instance, if your laptop screen needs to be replaced, we will furnish you with a definite price for the entire repair before commencing any work. In cases where a preliminary fault diagnosis is necessary, there is a $30 labor fee, but this fee is waived if you decide to proceed with the repair. Our aim is to ensure that you are spared from any unexpected shocks – our intention is for you to have a clear understanding of the total cost of your repair before we finalize the process.
Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.
Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.