ITTSforAll, LLC Tech Support Plan Subscription Teams and Condition Agreement

Terms of Service Agreement for ITTSforAll, LLC
Effective Date: [Date]

Introduction

Welcome to ITTSforAll, LLC. By subscribing to or purchasing any tech support services, including subscription-based support plans, through ITTSforAll, LLC, you (the “Customer”) agree to the terms and conditions outlined in this Terms of Service Agreement. By checking the acknowledgment box, you confirm that you have read, understood, and agreed to the terms of this agreement in its entirety.

Our business is located at:
ITTSforAll, LLC
5895 Memorial Drive
Stone Mountain, GA 30083
Phone: +1 (678) 888-3650
Website: www.ittsforall.com

Please read the following carefully, as it affects your rights and responsibilities.

1. Definitions

1.1. Service: Refers to any technical support, software support, hardware support, diagnostics, troubleshooting, consulting, and any subscription-based tech support plan services provided by ITTSforAll, LLC.

1.2. Agreement: This Terms of Service Agreement, including any policies or documents referenced herein.

1.3. Customer: The individual or entity subscribing to or using ITTSforAll’s services.

1.4. Subscription-Based Support Plan: A tech support plan provided on a recurring basis (e.g., monthly, quarterly, or annually) to offer ongoing technical assistance, diagnostics, and troubleshooting for electronic devices such as computers, mobile phones, and tablets.

2. Services Provided

2.1. ITTSforAll, LLC offers both one-time and subscription-based tech support services, including software and hardware support, diagnostics, troubleshooting, remote support, and consulting.

2.2. Subscription-Based Support Plans: Our subscription support plans provide Customers with access to ongoing tech support, with specific services and response times outlined in each plan description on our website. Service inclusions may vary depending on the plan chosen.

2.3. ITTSforAll, LLC may adjust or discontinue specific services at its discretion. Any alterations to the service pricing or structure will be provided with reasonable notice, and Customers on a subscription plan will be notified of any significant changes.

2.4. All services are subject to availability, and ITTSforAll, LLC does not guarantee uninterrupted or error-free operation of its services.

3. Payment Terms

3.1. Billing: Subscription support plans are billed on a recurring basis according to the selected plan (e.g., monthly, quarterly, or annually) as clearly outlined on the ITTSforAll website.

3.2. Payment Methods: Payments are accepted via secure methods as provided on our website, including credit cards and PayPal. All payments are non-refundable except where specifically noted, such as in cases of billing errors or as required by law.

3.3. Non-Payment: Failure to make timely payments may result in the suspension or termination of services. Customers with outstanding balances must settle their accounts before service can be reinstated.

3.4. Cancellation of Subscription: Customers may cancel their subscription-based support plans by providing written notice. No refunds will be issued for unused portions of the subscription period unless otherwise specified in this Agreement.

4. Term and Termination

4.1. This Agreement remains in effect until terminated by either the Customer or ITTSforAll, LLC.

4.2. Termination by Customer: Customers on a subscription-based support plan may terminate the service by providing written notice. No refunds will be issued for unused portions of the subscription period unless specified.

4.3. Termination by ITTSforAll, LLC: We reserve the right to terminate this Agreement and discontinue services to any Customer for non-compliance with these terms, non-payment, or misuse of our services.

5. Customer Responsibilities

5.1. Accurate Information: The Customer is responsible for providing accurate, up-to-date information, including contact and payment details.

5.2. Use of Service: Services provided by ITTSforAll, LLC are for personal or business use and are not to be resold or distributed without prior authorization.

5.3. Compliance: Customers agree to comply with all applicable local, state, and federal laws while using our services.

5.4. Data Backup: The Customer is responsible for maintaining backups of all data and files. ITTSforAll, LLC is not liable for data loss under any circumstances, including within the subscription-based support plans.

6. Limitation of Liability

6.1. ITTSforAll, LLC and its affiliates are not liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or business interruption resulting from the use or inability to use our services.

6.2. Our liability, if any, is limited to the total amount paid by the Customer for services in the preceding 12 months.

7. Disclaimer of Warranties

7.1. Services are provided on an “as-is” and “as-available” basis. ITTSforAll, LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2. ITTSforAll, LLC does not guarantee the accuracy, reliability, or completeness of the service or its applicability to any specific need or purpose.

8. Confidentiality and Privacy

8.1. Confidential Information: ITTSforAll, LLC respects the confidentiality of Customer data. Any information shared in the course of service delivery will be treated as confidential and will not be disclosed to third parties unless required by law.

8.2. Privacy Policy: ITTSforAll, LLC follows a strict Privacy Policy available on our website. By agreeing to these Terms, you acknowledge that you have reviewed and accepted our Privacy Policy.

9. Indemnification

9.1. The Customer agrees to indemnify and hold harmless ITTSforAll, LLC, its affiliates, employees, and agents from any claims, damages, or expenses arising out of misuse of the service, breach of this Agreement, or violation of any law.

10. Governing Law

10.1. This Agreement and all matters arising out of it are governed by the laws of the State of Georgia, without regard to its conflict of laws provisions.

11. Dispute Resolution

11.1. Mediation: In the event of any dispute, the parties agree to first attempt to resolve the matter through mediation.

11.2. Arbitration: If mediation fails, disputes will be settled by binding arbitration in accordance with the American Arbitration Association (AAA) rules. Both parties agree that any dispute resolution process shall take place in Georgia.

11.3. Class Action Waiver: Customers agree to resolve disputes on an individual basis and waive the right to participate in any class action or representative proceeding.

12. Amendments and Modifications

12.1. ITTSforAll, LLC reserves the right to modify these Terms of Service at any time. Customers will be notified of changes via email or through the website, and continued use of the service constitutes acceptance of the modified terms.

13. Contact Information

For questions regarding this Agreement or to request service, please contact us:

ITTSforAll, LLC
5895 Memorial Drive
Stone Mountain, GA 30083
Phone: +1 (678) 888-3650
Email: support@ittsforall.com

Acknowledgment

By checking the box to subscribe or purchase any plan, you acknowledge that you have read, understood, and agree to the terms and conditions of this Agreement in its entirety.